Terms of Service

Last updated: March 2025

1. Acceptance of Terms

By accessing or using LadderFox (“the Service”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

LadderFox is an AI visibility platform that measures how brands appear across AI answer engines such as ChatGPT, Claude, Gemini, Perplexity, and Google AI Overviews. It also includes an SEO strategy engine for keyword research, competitive analysis, content strategy, site auditing, and rank tracking. The Service uses third-party providers including OpenAI, Anthropic, Google, Perplexity, DataForSEO, and Serper.dev.

3. Accounts

You must create an account to use the Service. You are responsible for maintaining the security of your account credentials. You must provide accurate and complete information during registration. A free AI visibility check is included per account.

4. Subscription Plans

LadderFox offers the following plans:

  • Glimpse (Free): a free AI visibility check plus one tracked brand, checked weekly.
  • Signal ($19/month): one tracked brand, more prompts, three AI engines, weekly tracking and an action plan.
  • Spotlight ($79/month): up to three tracked brands, all five AI engines, run stability sampling, weekly.
  • Beacon ($199/month): up to six tracked brands, all engines, agency fan out, priority support.

Paid subscriptions are billed monthly. You may cancel at any time. Refunds are not provided for partial months.

5. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose
  • Attempt to reverse-engineer, decompile, or disassemble the Service
  • Resell or redistribute data obtained through the Service without authorization
  • Use automated tools to scrape or overload the Service
  • Share account credentials with unauthorized third parties

6. Data and Third-Party Services

The Service integrates with third-party APIs to provide data. While we strive for accuracy, we do not guarantee the completeness or accuracy of keyword volumes, traffic estimates, or other metrics provided by third-party sources. Data is provided “as is” for informational purposes.

7. Intellectual Property

Strategy reports, analysis results, and blog post drafts generated by the Service are owned by you. The LadderFox platform, including its software, design, and branding, remains the property of LadderFox Inc.

8. Limitation of Liability

LadderFox is provided “as is” without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

9. Termination

We may suspend or terminate your account if you violate these Terms. You may delete your account at any time by contacting us at info@ladderfox.com.

10. Contact

For questions about these Terms, contact us at info@ladderfox.com.